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Training

The ARHCESMO aims to give professionals in hospitality and tourism in the region with training activities, specialized practices designed to meet the real needs and challenges, given by referenced experts, national and foreign, following active and dynamic training methodologies.

See our trainings here

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Facilitação de Líderes

Facilitation Leadership

FACILITATION LEADERSHIP TRAINING

Emotional Intelligence (24 hours | 4 hours each module)

Contents:
Module 1: Self Consciousness: The Reason for Emotions
Module 2: Consciousness of self: The boundaries of capacities
Module 3: Self Consciousness: Be Confident
Module 4: Social Awareness: Empathy as a Starting Point
Module 5: Managing Yourself: Choosing Emotions
Module 6: Managing Relationships: Influencing the Agenda
Calendar: july 4, 11, 18 and 25, and august 7, from 2:00 p.m. to 6:00 p.m.
Location: Estoril Palace Hotel (Sala Sintra)

Leadership and Coaching (24 hours | 4 hours each module)

Contents:
Module 1: Shared Vision and Common Goals
Module 2: Results to be achieved versus effort
Module 3: Communication for the future
Module 4: Collaboration and sharing of power
Module 5: Useful Feedback
Module 6: Plan of Action
Calendar to be informed shortly

  • Registration for This email address is being protected from spambots. You need JavaScript enabled to view it. with the name, workplace and position of forming;
  • It is not necessary to send the qualifications and registration form;
  • Class up to 15 trainees;
  • For each associated hotel unit, no more than 2 employees are accepted
  • Free training

Trainer: Cristina Madeira Trainer, Executive & Team Coach:

  • 18 years of experience in Hospitality and Tourism in different functions in the areas of management and operation (housing, events, sales and marketing and training);
  • Degree in Hotel Management and Management (EHSTE), Post-Graduate in Hotel Management (ISLA);
  • Advanced Training of Personal and Professional Development (Catholic University of Lisbon);
  • Executive Coach since 2009 and Team Coach certified by ICF at the European School of Coaching;
  • She is currently developing national and international projects as Senior Training Consultant.
Formação - Arhcesmo

Certified Modular Training

Formative Agenda | 2nd Semester 2019

French Course in Tourism: 4, 6, 11, 13, 20, 25, 27 Nov (3pm - 6pm) and 2 Dec (3pm - 7pm) | Code: 19166 | CNQ: 8219

Course Time Management and Work Organization: 11, 14, 18, 21, 25, 28 Nov and 2 Dec (15h - 18h), and 5 Dec (15h - 19h) | Code: 19180 | CNQ: 0382

Spanish course in Hospitality: 3 Dec 2019 (15h - 17h) and 7, 9, 14, 16, 21, 23, 28, 30 Jan and 4, 6, 11, 13, 18, 20, 25, and 25 Feb 2020 3pm - 6pm) | Code: 19163 | 6930

German Course in Hospitality: 9 Dec 2019, 6, 8, 13, 15, 20, 22, 27, 29, Jan and 3, 5, 10, 12, 17 Feb, (15h - 18h) and 19 and 26 Feb 3pm - 7pm) | Code: 19170 | CNQ: 6938

Course Basics of First Aid: 4 Dec 2019 (15h - 17h) and 6, 8, 13, 15, 20, 22, 27, Jan 29, 3, 5, 10, 12, 17, 19, 24, and 26 Feb 2020 (3pm - 6pm) | Code: 19177 | CNQ: 4348

Online registration
Application form
Informed consent form
RGPD - Declaration of Consent

FACILITATION LEADERSHIP TRAINING

Emotional Intelligence (24 hours | 4 hours each module)

Contents:
Module 1: Self Consciousness: The Reason for Emotions
Module 2: Consciousness of self: The boundaries of capacities
Module 3: Self Consciousness: Be Confident
Module 4: Social Awareness: Empathy as a Starting Point
Module 5: Managing Yourself: Choosing Emotions
Module 6: Managing Relationships: Influencing the Agenda
Calendar: july 4, 11, 18 and 25, and august 7, from 2:00 p.m. to 6:00 p.m.
Location: Estoril Palace Hotel (Sala Sintra)

Leadership and Coaching (24 hours | 4 hours each module)

Contents:
Module 1: Shared Vision and Common Goals
Module 2: Results to be achieved versus effort
Module 3: Communication for the future
Module 4: Collaboration and sharing of power
Module 5: Useful Feedback
Module 6: Plan of Action
Calendar to be informed shortly

  • Registration for This email address is being protected from spambots. You need JavaScript enabled to view it. with the name, workplace and position of forming;
  • It is not necessary to send the qualifications and registration form;
  • Class up to 15 trainees;
  • For each associated hotel unit, no more than 2 employees are accepted
  • Free training

Trainer: Cristina Madeira Trainer, Executive & Team Coach:

  • 18 years of experience in Hospitality and Tourism in different functions in the areas of management and operation (housing, events, sales and marketing and training);
  • Degree in Hotel Management and Management (EHSTE), Post-Graduate in Hotel Management (ISLA);
  • Advanced Training of Personal and Professional Development (Catholic University of Lisbon);
  • Executive Coach since 2009 and Team Coach certified by ICF at the European School of Coaching;
  • She is currently developing national and international projects as Senior Training Consultant.

Formative Agenda | 2nd Semester 2019

French Course in Tourism: 4, 6, 11, 13, 20, 25, 27 Nov (3pm - 6pm) and 2 Dec (3pm - 7pm) | Code: 19166 | CNQ: 8219

Course Time Management and Work Organization: 11, 14, 18, 21, 25, 28 Nov and 2 Dec (15h - 18h), and 5 Dec (15h - 19h) | Code: 19180 | CNQ: 0382

Spanish course in Hospitality: 3 Dec 2019 (15h - 17h) and 7, 9, 14, 16, 21, 23, 28, 30 Jan and 4, 6, 11, 13, 18, 20, 25, and 25 Feb 2020 3pm - 6pm) | Code: 19163 | 6930

German Course in Hospitality: 9 Dec 2019, 6, 8, 13, 15, 20, 22, 27, 29, Jan and 3, 5, 10, 12, 17 Feb, (15h - 18h) and 19 and 26 Feb 3pm - 7pm) | Code: 19170 | CNQ: 6938

Course Basics of First Aid: 4 Dec 2019 (15h - 17h) and 6, 8, 13, 15, 20, 22, 27, Jan 29, 3, 5, 10, 12, 17, 19, 24, and 26 Feb 2020 (3pm - 6pm) | Code: 19177 | CNQ: 4348

Online registration
Application form
Informed consent form
RGPD - Declaration of Consent

  • ARHCESMO Partners

    Parceiros Rede T

    Parceiros IEFP

    Parceiros HotelShop

    Parceiros BrowserBox

    Parceiros Turismo Portugal

    Parceiros GCAR Advogados

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  • ARHCESMO is Member of:

    Turismo Cascais

    Confederacao Turismo Portugues

    Turismo Lisboa

    Codigo Etica Turismo

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